Handling takes 1–3 business days and transit takes 5–8, so most orders arrive within 6–11 business days. Our order cutoff is 12:00 PM EST — anything placed after that begins processing the next business day. Full timings are in our Shipping Policy.

Yes — free shipping on every order within the United States, with no minimum spend and no handling fee added at checkout.

Within the United States only. We do not currently ship internationally.

A tracking number arrives by email once your parcel ships. Allow up to 72 hours for the first carrier scan — no movement immediately after dispatch is normal. If it still hasn't updated after 5 business days, email us and we'll chase the carrier for you.

That's normal for multi-item orders and you're never charged extra for it. Each parcel carries its own tracking number.

Check with your household, neighbours and building reception first, then your local carrier depot — that resolves most cases. If it doesn't, contact us within 7 days of the marked delivery date and we'll work through it with you.

Visa, Mastercard, Shop Pay, Apple Pay and Google Pay. All prices are in US dollars and sales tax is calculated at checkout based on your shipping address. See our Payment Policy.

Yes. Checkout runs over SSL encryption and is processed through Shopify, which is Level 1 PCI DSS certified. We never see or store your card details.

Yes — free of charge within 24 hours of payment, provided the order hasn't shipped. Email info@tarrantandco.com with your order number as soon as you can. After dispatch it has to be handled as a return.

Check your spam folder first. If it's not there, email us and we'll confirm the order manually.

Yes. Email us with what you need and we'll come back to you with availability and timings.

30 days from the day your order arrives. Items need to be unused and in original condition with all packaging, tags and accessories included. No restocking fee. Full details in our Refund & Return Policy.

Email info@tarrantandco.com with your order number and the reason. We reply within one business day with a return authorisation and the correct address. Don't post anything back before you have that email — parcels without an authorisation can't be matched to an order.

You do, unless the item arrived damaged, defective or incorrect — then we cover the full cost including original shipping. We never charge a restocking fee.

Once your return arrives and is inspected we email you to confirm approval. Approved refunds go back to the original payment method and typically take up to 7 business days to appear, depending on your bank or payment provider.

Yes. Email us within the same 30-day window with your order number and the size or colour you'd prefer, subject to availability.

Email us within 7 days of delivery with your order number and photos. We'll arrange a replacement or a full refund at no cost to you, return shipping included.

Every product page carries its own size guide with real measurements. Our pieces follow standard US menswear sizing unless the page says otherwise. Email us if you'd like a second opinion before ordering — we'd rather help you get it right than process a return.

We photograph as accurately as we can, but screens vary. Expect a slight difference between what you see and what arrives, particularly on darker shades and deep neutrals.

We're a United States business based at 19 Meridian Rd, Edison, NJ 08820, shipping across the US.

No — we're online only. Our Edison address is an office, not a shop or a returns depot, so please don't post returns there without contacting us first.

Email info@tarrantandco.com or call +1 623 279 9075, Monday to Friday, 9:00 AM–5:00 PM EST. You can also use our Contact page. Every email gets an answer within one business day.